Returns & Exchanges
At Lampsmodern, we want your home to shine with the perfect glow, which is why we offer a 30-day return policy for all lighting fixtures in their original condition. If your purchase doesn't perfectly complement your space, our streamlined process ensures a hassle-free return or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Pack with Care
Securely place the lamp in its original packaging, including all mounting hardware, instructions, and protective padding to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned fixture, we will process your refund to your original payment method within 5 to 7 business days.
